Frequently Asked Questions

General

What is MEAN COFFEE?

MEAN COFFEE is a UK-based company specializing in no-nonsense, dark roast coffee. We focus on sustainability and quality, offering a variety of coffee products that are freshly roasted and ethically sourced.

How can I contact MEAN COFFEE for support or inquiries?

You can reach us via our contact page on the website or at info@meancoffee.co.uk. We value your questions and feedback and are here to help.

Products

What types of coffee do you offer?

We offer dark roast coffee in different forms, including whole bean, ground, espresso, and filter coffee.

What are the flavour profiles of your coffee?

Our Dark Roast N°18 has smooth notes of almond, nougat, and dark chocolate. The Dark Roast N°28 features rich-bodied, earthy flavours with notes of caramel and dark chocolate.

How do you ensure the freshness of your coffee?

Our coffee is roasted in an oxygen-free environment, which keeps it fresh for longer and enhances the flavor.

How is your coffee sourced?

Our coffee beans are ethically sourced from Fairtrade farms in Brazil, El Salvador, Ethiopia, India, and Indonesia. We prioritize sustainable and fair trade practices.

What makes your coffee sustainable?

We use environmentally friendly roasting methods and 100% recyclable packaging to minimize our ecological footprint.

Ordering and Shipping

Do you offer free shipping?

Yes, we offer free shipping on all subscription orders and any one-time purchase order over £35 within the UK. Standard shipping rates apply to orders below this amount.

What are your shipping options and delivery times?

We offer several shipping options:

  • DPD: Next business day
  • Royal Mail 1st Class: 1-2 business days
  • Royal Mail 2nd Class: 2-4 business days

How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on our carrier’s website.

Do you ship internationally?

Currently, we only ship within the UK. We are working on expanding our shipping options to include international destinations in the future.